Refund policy
This policy describes the refund conditions for digital products purchased on this website.
1. Digital product
As this is a digital product, the refund may depend on delivery status and use of the digital content.
2. When we evaluate a refund
- Delivery failure after support and attempted resolution.
- Proven incompatibility with requirements stated on the product page.
- Duplicate charge or operational error.
3. How to request
Contact us by email [email protected] informing your order number and the reason.
4. Timeframe
We will respond within up to 2 business days, and refund processing time depends on the payment method.
GVGMALL — [email protected] — 19th Ave New York, NY 95822, USA.